FAQ

Yes, we offer free standard delivery on all Serene Sleep System orders. Your product will be shipped directly to your doorstep without any additional charges.

Standard delivery typically takes 5-7 business days. Once your order is processed, you’ll receive a tracking number to monitor your shipment.

We deliver to most locations within the country. For remote or hard-to-reach areas, please contact our customer service for more information.

We want you to love all longlife products. That’s why we offer a risk-free 30-day trial. Try it out in the comfort of your home, and if you’re not satisfied, simply return it within 30 days for a full refund.

If you decide any of longlife products isn’t for you, contact our customer support team within 30 days of receiving the product. We’ll guide you through the return process, and once the product is received, your refund will be processed. The cost of the return logistics is borne by the customer.